IT Support you Won’t Hate
Do you have a strained, if not adversarial, relationship with your current IT Support Company? If you do, you’re not alone. Can’t work, because your IT Tech is working on your computer unexpectedly? Does your IT Tech make you feel like it’s your fault? Does your IT Tech have trouble communicating? This is not how IT Support should be.
I’m sure you’ve heard it before, but we REALLY are different. We strive to keep our customers systems running with as little pain and interruption as possible. We will schedule time to work on your systems around your schedule. We know computers just have problems without you even touching them, due to the ever changing landscape of nightly updates, malware and security. We are not going to blame you. We will communicate with you in a friendly and helpful tone; after all you are the customer. We will also give you a detailed accounting of our time so you can see what we are doing and what where your money is going.