My husband and I own a concrete business and run the office out of our home – it seems like we have some type of on-going computer issues all the time.  I compiled a list of my most annoying computer problems that I wanted Joe to get resolved during the two hour appointment.

When I first picked up one of Joe’s business cards, I liked what I saw.  Joe’s motto on his card says…”If we can’t fix it – NO CHARGE”  which I really liked and was the reason I called him in the first place, after the bad experiences with the other computer repair people/companies I used.  He told me about his No Charge policy the very first time I spoke to him on the phone a couple months ago.  I was having an issue with my printer settings, and I had assumed it would be an easy fix for someone with computer skills, and he was able to tell me just over the phone in a couple minutes how to fix my printer settings – those few minutes on the phone with Joe, saved my sanity!  I told him right then how appreciative I was of his help over the phone and that I would definitely be calling him back in the coming months for additional computer work in my home office.
Being a business owner myself, I appreciate his knowledge, honesty, integrity and fair prices – these qualities seem rather hard to find these days!  With the extensive list of issues I have, I am scheduling a couple hours each week with Joe until all of my computer problems have been resolved and my sanity restored 🙂 Thanks Joe, you are “My NEW Computer Guy”!